At Hotel Snow Bloom, we strive to offer flexible and fair cancellation and refund policies to ensure a hassle-free booking experience. Please read our refund policy carefully before making a reservation.
1. Cancellation & Refund Conditions
Cancellation of a guaranteed reservation prior 21 days of the arrival date will incur no retention and within 21 days of arrival 100% retention charges are applicable.
In case of early departure, retention equivalent to balance room nights will be levied.
In case of no show, 100% retention equivalent to total room nights booked will be charged.
2. Refund Processing Time
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Refunds (if applicable) will be processed within 7–10 business days.
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Refunds will be made through the original payment method used during booking.
3. Non-Refundable Bookings
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Promotional or discounted bookings may be non-refundable, as clearly mentioned during the time of booking.
4. Modifications
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Changes to booking dates are subject to availability.
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If changes are made within 7 days of check-in, cancellation rules will still apply.
5. Refund in Case of Force Majeure
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In case of natural disasters, government restrictions, or unforeseen events beyond our control, refund decisions will be made on a case-by-case basis.